Versand

SHIPPING POLICY

At CuteVision, we are committed to delivering your order as quickly and efficiently as possible. Please read the following information carefully to understand how our shipping process works.

Order Processing Time

  • All orders are processed within 1 to 3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • During periods of high demand, processing times may take slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.

Shipping Time & Delivery Estimates

  • Estimated delivery time (Worldwide): 4 to 12 business days

  • Delivery times are estimates, not guarantees.

Please note that total delivery time = processing time + shipping time.

International Shipping & Customs

We ship internationally. Because orders may pass through customs in the destination country:

  • Delivery times may vary depending on local customs procedures.

  • Customs clearance delays are outside of our control.

  • We are not responsible for delays caused by customs inspections, import regulations, or local postal services.

Shipping Delays

Delivery may take longer than expected due to:

  • High order volumes

  • Customs processing

  • Carrier delays

  • Weather conditions

  • Incorrect or incomplete shipping information provided by the customer

We appreciate your patience in these situations.

Incorrect Address Disclaimer

Customers are responsible for providing accurate and complete shipping information.

  • Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for a refund.

  • Please double-check your shipping details before completing your purchase.

Tracking Information

Once your order has been shipped, we will send you a tracking number via email.
Tracking updates may take 24–72 hours to appear after shipment.

Lost or Delayed Packages

If your package appears delayed:

  • Please allow the full estimated delivery time to pass.

  • If the issue persists, contact us through the Contact section in the main menu, and our support team will assist you.

Questions

If you have any questions regarding shipping, processing times, or your order status, please contact us through the Contact section in the main menu before placing your order.